ConfigMgr Frontline

APP-V Client Troubleshooting There are links at the bottom for more troubleshooting. Note - If there is a command line listed you can try to run that instead of using the gui, but you need to know the application GUID or complete name where needed. 1st things first The first thing you should always check is the log: Win7 C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt WinXP C:\Documents and Settings\All Users\Application Data\Microsoft\Application Virtualization Client\sftlog.txt They will tell you lots of information. You can also change the logging level to get more information. Once you’ve checked the log if there is nothing obvious in there. You should repair the application. How to repair an application Repair - When you repair an application, you remove any custom user settings and restore the default settings. This action does not change or delete shortcuts or file type associations, and it does not remove the application from cache.

Turn on Cached Exchange Mode 1. From Outlook – On the Tools menu, click “E-Mail Accounts”, click “View or change existing e-mail accounts”, and then click “Next”. 2. In the Outlook processes e-mail for these accounts in the following order list, click the Exchange Server e-mail account, and then click “Change”. 3. Under Microsoft Exchange Server, select the “Use Cached Exchange Mode” check box. Disable all Send/Receive Settings 1. From Outlook – On the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups. 2. Under “Setting for group “All Accounts” uncheck all the boxes. 3. Click the “Edit…” button. 4. Uncheck the box for “Include the selected account in this group”. 5. Click “OK” and “Close” 6. Next, click Disable Scheduled Send/Receive 7. Quit Outlook, and then restart Outlook. Further Troubleshooting If Outlook performance does not improve please check the following: 1. Check to see if any of their email folders (especially public folder favorites) co

If you go here on a Windows box: C:\Windows\System32\DriverStore\FileRepository You will see a ton of folders…each folder corresponds to a driver. Inside each folder is the inf file and any other required files for the driver. You can sort them by date to see which drivers were just installed. Windows saves all drivers you add here. Find the folder that contains the driver you need and copy that folder to your driver repository… name it something descriptive and include it in your driver package. Windows will find and use that driver during its plug n play search. You can effectively decrease your driver packages size by 90%!